If you are unsatisfied with your Core meditation trainer and premium subscription for any reason during your 30-day trial, we will issue a refund to you.
To initiate your return and refund:
- Please email us at support@hellocore.com within 30 days of your shipment date and request a return authorization.
- Return the Core meditation trainer, in good physical condition and ideally in its original packaging (if you still have it).
- As a final step, please include the return authorization number with your return.
If your return fails to meet any of the above conditions, we may not be able to accept it.
Please note that all original and return shipping charges are nonrefundable.
In the case of a defective product covered by warranty, Core will pay for your return shipping, and send you a replacement Core for no additional cost. Please follow these instructions for a return and replacement covered by product warranty.
Apparel and items from our Merch Shop are final sale.
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