If you are unsatisfied with your Core and premium subscription for any reason during your 30-day trial, we will issue a full refund for the meditation trainer, and either the monthly or annual subscription cost.
Please email us at firstname.lastname@example.org within 30 days of your app download date and request to cancel your subscription.
You will still have access to our free basic subscription that includes a library of Core Basics guided meditations, Breath Training tracks, and Soundscapes.
Please note: If you purchased the Core app through the Apple App Store directly (rather than through the Core website at hellocore.com) follow these steps:
- On your iPhone, open the Settings app
- Scroll down to ‘iTunes and App Store’
- Tap your AppleID Email
- Select ‘View AppleID’ - note you may be asked to log in
- Tap ‘Subscriptions’
- Select the Core subscription
- Tap ‘Cancel Subscription’ to disable it from auto-renewing at the end of the current billing cycle.
- You will need to contact Apple App Store™ customer support in order to get a refund directly at: https://support.apple.com/contact
Unfortunately, Core doesn’t have access to the subscription details to cancel or refund your purchase for you.