After your 30-day risk-free trial, if you choose to cancel your subscription, we will not issue a refund. You will have access to Core premium content through your subscription term - either the remainder of one month or one year - and will not be billed again.
Please email us at firstname.lastname@example.org and request to cancel your subscription.
After your subscription term ends, you will still have access to our free basic subscription that includes a library of Core Basics guided meditations, Breath Training tracks, and Soundscapes.
Please note: If you purchased the Core app through the Apple App Store directly (rather than through the Core website at hellocore.com):
- On your iPhone, open the Settings app
- Scroll down to ‘iTunes and App Store’
- Tap your AppleID Email
- Select ‘View AppleID’ - note you may be asked to log in
- Tap ‘Subscriptions’
- Select the Core subscription
- Tap ‘Cancel Subscription’ to disable it from auto-renewing at the end of the current billing cycle.
Unfortunately, Core doesn’t have access to the subscription details to cancel or refund your purchase for you.